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Customer Service
Online Customer Service Rep
Remote (Europe)
•Full-time / Part-time
Handle customer conversations via chat or email, turning questions into quick resolutions.
Responsibilities
- Respond to inbound tickets with empathy and clarity
- Escalate or document issues as needed
- Suggest improvements based on recurring themes
Requirements
- Professional written English
- Calm problem-solving under time constraints
- Familiarity with help desk tools